Hey guys,
I've been having an unexplained problem for a few days now. My device is displayed as offline in the HikConnect app.
The router is online, the web interface is accessible via the IP of the device and in the configurations the connection to HikConnect is shown as online.
If I want to connect the device to the app it says that the device is connected to the router but cannot connect to the internet. But the device can be reached via the external IP...
Best regards
I've been having an unexplained problem for a few days now. My device is displayed as offline in the HikConnect app.
The router is online, the web interface is accessible via the IP of the device and in the configurations the connection to HikConnect is shown as online.
If I want to connect the device to the app it says that the device is connected to the router but cannot connect to the internet. But the device can be reached via the external IP...
Best regards