Hikvision camera losing its main stream settings (after access via the Hik-Connect mobile App)

Hi,

I've got a DS-2CD2142FWD-I on my home network, it's the only camera I have.

• Not using a DVR, camera isn't set to record
• Gigabit network, using PoE
• Using Hik-Connect for DDNS and the Hik-Connect app on the iPhone

The main stream seems to randomly switch from 2688*1520 down to 1280*720P and a decent framerate and bitrate down to 10fps, and 512Kpbs.

If I change it to what I want it seems to "save" OK and live view looks great. Then a day or two later I notice that...

Hikvision camera losing its main stream settings (after access via the Hik-Connect mobile App)