iVMS Unable to set camera settings

Hi,

We have a DS9632NII8 NVR with some DS2CD2383G0I cameras attached

I seem to be unable to change the image settings (resolution framerate etc) from the iVMS application for one of these cameras. Other setting pages work fine and other cameras work fine.

I have performed a factory reset on the camera but still no joy

The error I am getting from iVMS is: SaveVideo ParametersFailed.Error Code HCNetSDK.dll[11].(Data error. The data sent to or received from the device is incorrect)
Please...

iVMS Unable to set camera settings