Hello our Hikvision DS-7216HGHI-SH is not allowing a new user to view video streams. We are attempting to view via the iVMS-4200(v2.04.00.04).exe software.
We can go into iVMS 4200 client and the user is registered there as a Super User. On the Actual main head unit, the user is rated as a "user". They can connect to the cameras in device management and list the cameras on the main head unit. However when it comes to viewing the stream we get the attached error.
Can you help fix this error...
Hello I am getting Error code HCNetSDK.dll[13] (No permission) when I try and connect to a stream.
We can go into iVMS 4200 client and the user is registered there as a Super User. On the Actual main head unit, the user is rated as a "user". They can connect to the cameras in device management and list the cameras on the main head unit. However when it comes to viewing the stream we get the attached error.
Can you help fix this error...
Hello I am getting Error code HCNetSDK.dll[13] (No permission) when I try and connect to a stream.