ProControl+ Failed to search the video

Hi all, I’ve been having issues with this for a while now. Current setup is;

2 x DS-2DE4A425IW-DE
2 x DS-2CD2365G1-I
1 x DS-7604NI-K1(B) 2TB

ISP is Virgin Media 200mb using Superhub 3.0

Cams connected directly to NVR via PoE and on H.265.

One thing I noticed is that after getting this error on the app is that if I try to access the NVR via web browser it will give a network abnormal error. Also, when logging in to the NVR directly it will crash completely.

I did try rolling back to an...

ProControl+ Failed to search the video