I have an HNRA10-64, firmware v4.21.005 build 191030 with 28 DS-2CD2085FWD-I cameras
We are having an issue with video on the android and apple app as well as in a web browser. Every day, we lose video to those remote viewers. We do not lose video locally on the monitor or television (connected to HDMI 1 and 2). We can be onsite and no video on the apps or in a browser (older version of IE).
Hikvision will not support me because they say I bought from a reseller. The reseller says I have...
Apps lose video
We are having an issue with video on the android and apple app as well as in a web browser. Every day, we lose video to those remote viewers. We do not lose video locally on the monitor or television (connected to HDMI 1 and 2). We can be onsite and no video on the apps or in a browser (older version of IE).
Hikvision will not support me because they say I bought from a reseller. The reseller says I have...
Apps lose video