Can't see stream within Event setup
Hi, I'm running a couple of 2CD2345FWD and I've just updated to the latest firmware - V5.6.5 build 200316, hoping it may fix my issue. When I originally set up the devices, I was able to see the...
View ArticleHD stream on Hikvision app
Hi My system is actually HiWatch but I'm connecting via the Hik-connect app for remote viewing. On the viewing screen I have 2 options, Basic & HD. My problem is that the app almost never loads up...
View ArticleLimit email alerts to a specific time period, but record events 24/7
I want my system to store and record events 24/7, but i only want to be email alerted to events that occurred during a certain time period (00:00 - 06:00 for example) Is there a way to limit email...
View ArticleHikvision NVR DS-7608NI 8 channel - "no more IP camera allowed"
I have installed 2 4k Hikvision cameras that work perfectly I bought a new camera which is active and working on the NVR but when I go to live view it on screen it only shows previous 2 and get an...
View ArticleModem changing - best way to prepare?
My internet service provider is changing to higher speed fiber, which requires a change of the gateway/modem. I currently have the modem in bridged mode, allowing a Netgear router to handle everything...
View ArticleUnderstanding Bit Rate
Hi All, Im keen to make sure im using my cameras to full capacity and hoping bit rate can be explained? How can I calculate what bit rate my camera should be set to?
View ArticleChanged internet service Plus camera problems
Hi This is my first post on here so here goes. December i changed the internet to superfast 140MBPS on the IVMS 4200 service platform and had worked resonably well prior to the new broadband service....
View Articleivms4200 no view in event managment
Hi, I have dvr and 4 camera made by hikvision. I have configured successfully device via hikconnect. Live view and almost all stuff works fine. I have a problem, when i try to manage events, set...
View ArticleZoom issues with DS-2CD55C5G0-IZHS
I'm still testing the camera so I haven't installed it yet. My problem is that the zooming (in the PTZ panel) doesn't seem to work. Digital zoom in iVMS4200 works. I have checked that the camera is a...
View ArticleG1 Version 5.6.5 available
G1 version 5.6.5 now available on EU and UK portal. UK notes indicate "fix some bugs" while the EU details 2 specific fixes.
View ArticleJunction box help
Hi All, Recently purchased a ds-2cd2347g1-lu camera and grabbed an eBay bargain for the junction box DS-1280ZJ-DM21. Was about to put it up but hit a problem. Issue is the 3 outer holes (Marked on pic)...
View ArticleHikConnect App Notifications on iPhone
Hi everyone, Anyone know why every time I clear my notifications in HikConnect app on iPhone it gets rid of the little red notification counter next to the app (which is normal) but then whenever I get...
View ArticleNoisy fan hikvision NVR solved with silent power bricks
Like many other threads on here, I found my new DS-7608NI-K2-8P unbearably loud. It has a channel well technologies PSU (KSA-180S2) with a 12v 5A rail, a 52v 2.5A rail and a really noisy 40mm fan, and...
View ArticleANPR Bug with HikVision NVR
Hi guys, I thought I'd post on here about a rather strange problem we've encountered with our DS-7216HUHI-K2 DVR. We use a DS-2CD4A26FWD-IZHS/P (running firmware 5.4.7) and have noticed on any NVR...
View ArticleLatest HikVision Firmware for G1 Series cameras - V5.6.4
Hikvision have released new firmware for their G1 Series IP cameras. The latest firmware, Version 5.6.4, can be downloaded here. NB - you may need to refresh your browser when viewing the Hikvision...
View ArticleProControl+ not playing event videos
Hi all, First post on the forum, hopefully someone can solve my issue! I have a DS-7204HUHI-K1 DVR with 2 x 5MP Hikvision cameras. These were installed by a friend of a friend a while back and...
View ArticleMulti-screen mode only accepts live view and playback at sub-stream. For any...
Hello, just want to ask how to solve about this prompt message in Hikvision NVR "Multi-screen mode only accepts live view and playback at sub-stream. For any other stream type, please switch to...
View ArticleHIk NVR and Multi-Screen mode only accepting substream
Hi all. 2wk old NVR7608 just did something 'new' today by giving message bottom right of browser screen of "Multi-screen mode only accepts live view and playback at sub-stream. For any other stream...
View ArticleProblem with black & white list
I have a problem with the camera model: DS-2CD4A26FWD-IZS/P frimware: V5.4.7 build 180309 When importing a black & white list, an error occurs: file format is not supported. EXTENSION IS (.XLS) Do...
View ArticleHD stream on Hikvision app
Hi My system is actually HiWatch but I'm connecting via the Hik-connect app for remote viewing. On the viewing screen I have 2 options, Basic & HD. My problem is that the app almost never loads up...
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