Hik-Connect issue
Hello All. Thanks for all your help.! We have an odd issue and have reached out to hikvision support for help on this but they can not assist. We have our first Hikvision unit (DS-7608NI-E2 / 8P). Our...
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Hikvision serial numbers for HikConnect
Hikvision have recently begun to use letters with their camera and NVR serial numbers. Up until now, the nine-digit serial numbers have included only numbers. This nine-digit code is shown on the label...
View ArticleIP Camera R6 Platform 5.5.53
Hi There, My first post! I have a question about the latest firmware for the R6 Platform, my cameras are DS-2CD2342WD-1 turret & DS-2CD2742FWD-1 dome. They are currently running 5.5.0 and running...
View ArticleLatest firmware for the HikVision R7 Family of Megapixel PTZ/Speed domes...
Hikvision have released a new firmware version (V5.5.8) for the R7 family of speed domes. This can be downloaded from their portal here: DOWNLOAD EU PORTAL Release Notes are also available at that...
View ArticleLatest firmware for the HikVision R7 Family of Megapixel PTZ/Speed domes...
Update 14th November 2018 - this version has been superseded by V5.5.8: Latest firmware for the HikVision R7 Family of Megapixel PTZ/Speed domes (V5.5.8) HikVision have just released a new firmware...
View ArticleLatest HikVision Firmware for EasyIP 3.0 Cameras - new V5.5.8 (G1 Series...
Hikvision have released a new V5.5.8 firmware version today for their popular G1 Series / EasyIP 3.0 cameras. This latest firmware version can be downloaded from their European portal here: DOWNLOAD...
View ArticleMixing International and Chinese NVRs and Cameras
Hi, I've googled around and but got a lot of mixed answers. Questions 1. Can you use International HikVision NVR with Chinese HikVision cameras? 2. Can you use International HikVision NVR with Chinese...
View ArticleDS-2CD4A26FWD-IZHS - IVMS-4200 - Default vs Restore
Due to "Device error" when I try to change some of the Smart Event I have been adviced from Hikvision to do a Default. In IVMS-4200 there is two choices: Restore and Default. There is a difference...
View ArticleApple Safari 12 and Hikvision cameras
Apple have just released an update to their Safari browser - V12.0 First reports are coming in that with this version of Safari it is no longer possible to view Live Video from your Hikvision cameras....
View ArticleDS-2CD2112F-IW no ping
Hi, I'm Mauro a few days ago, one of the 6 HIKVISION DS-2CD2112F-IW cameras (connected in wi-fi) stopped working. I connected the camera to the network cable, I made a factory reset, I see the camera...
View ArticleLatest HikVision Firmware for -I NVRs - new V4.1.67 (76XX, 77XX, 96XX NI-I)
Hikvision have today provided a new V4.1.67 firmware version for the -I range of NVRs. You can download version V4.1.67 here: DOWNLOAD EU PORTAL Please see our Guide to updating Hikvision firmware They...
View ArticleHik-Connect Visitor Mode - How can I disable it?
Can anyone tell me if I can disable visitor mode for my Hik-Connect account? I had a Hikvision CCTV system installed because a stalker had repeatedly broken into my house. As a matter of course I took...
View ArticleNVR Update from 3.4 to 4.0
Good Morning, I just updated my firmware downloaded from the Hikvision US website and it installed correctly well sorta. So there was an upgrade from 3.4.x to 3.4.x and then from 3.4.x to 4.x anyway...
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Hik Connect notification Message Image Corruption
does anyone get image corruption (see attached) in Hik Connect notification message pictures. I'm using 7716ni_i4 NVR with 8 X ds2cd2385fwd 8mp cameras, all running the latest firmware. Galaxy S7...
View ArticleHik Connect custom notification sound
In the Hik Connect app I'm trying to use a custom notification sound with a galaxy S7 Android phone. If I select custom and choose one of the phones inbuilt sounds then this plays ok. But if add a new...
View ArticleHikvision camera losing its main stream settings (after access via the...
Hi, I've got a DS-2CD2142FWD-I on my home network, it's the only camera I have. Not using a DVR, camera isn't set to record Gigabit network, using PoE Using Hik-Connect for DDNS and the Hik-Connect app...
View ArticleHikvision UK Portal for firmware, software, etc.
Hikvision have recently created a separate UK portal: HIKVISION UK PORTAL It's a work in progress at the moment. We will keep an eye on developments there. Where appropriate we will now be linking to...
View ArticleLatest firmware for Hikvision -K NVRs V3.4.101
Hikvision have just made available new firmware for their -K series NVRs (V3.4.10) which can be downloaded here: HIKVISION UK PORTAL NB If you have recently purchased a 7604-K NVR with a (B) suffix,...
View ArticleLatest firmware for Hikvision -K (B) NVRs
Hikvision have just released new firmware for their -K (B) NVRs V3.4.100: HIKVISION UK PORTAL NB This firmware is only for recent 7604 -K NVRs with a (B) suffix in their part code. Sorry, no Release...
View ArticleHikvision wireless cameras
Hikvision now offer very few wireless cameras. They have just announced a few new wi-fi NVR and camera kits (video below). We are currently trying to get our hands on these for testing. Specifically...
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