Cannot see IP cams online...
Hi, i'm Calvin, new here. I have a problem with my NVR (7616ni-i2/16p): when i connect my cams (2142 and 2432) to lan ports of the NVR, i can see cams no more... just NVR can see them, but not online,...
View ArticleHikvision image problems
Hi all, Sorry to ask for more help but just noticed that some of the images from newly installed cameras are struggling with fog at night. See the attached images. The fog looks like erratic rain on...
View ArticleHikvision camera losing its main stream settings (after access via the...
Hi, I've got a DS-2CD2142FWD-I on my home network, it's the only camera I have. Not using a DVR, camera isn't set to record Gigabit network, using PoE Using Hik-Connect for DDNS and the Hik-Connect app...
View ArticleNew I-series firmware 4.1.70
v4.1.70 is out. Don't know what's new, no changelog as per usual: DOWNLOAD EU PORTAL EDIT: It appears to have updated the web plugin to V3.0.6.46 with matched that on the latest G1 camera firmware, so...
View ArticleQuestion on changing camera resolutions on the stream
I’m just letting my mind wander..... Presently stream is set for 1080i/29.97fps USA), and pix only camera saves to video with settings via Sysnology Surveillance Station. Has anyone ever changed data...
View ArticleUnable to playback recordings from Nvr
Hi, Am a newbie here, having some trouble with playback from my nvr, I've listed the details below. My problem is I can playback the videos off both my cameras up until sunrise then I just keep getting...
View ArticleMist inside new turret camera?
Hello, I hope you can help/advise. I purchased a number of HIK turret cameras a few weeks ago. I’ve only just got round to starting to install them over Christmas. The first camera is now up and...
View ArticleHikvision's SADP utility for Mac users - V3.0.0.3 launched 29th November 2018
Hikvision have just launched a new Apple Mac version (V3.0.0.3) of their SADP software, you can download it from their portal here: HIKVISION UK PORTAL It looks and functions just the same as the...
View ArticleReplacing a Faulty Hikvision PoE Connector
Replacing a Faulty Hikvision PoE Connector ​Recently we've had a few customers who have experienced some issues with the PoE connectors on the pigtail of their Hikvision device that has caused it to...
View ArticleHow I've been waterproofing camera prior to install...... (Learning by seat...
There is a LOT of Rain here in the Smokey Mountains! Western NC in the States! Humidity is a big problem for outdoor lights here. I was quite concerned about this humidity, and the cameras.... I did...
View ArticleHow to remote view/interact/support NVR screen
Dear All, Please can I ask, how do you view and interact with an onsite NVR screen? Put differently, can one shadow the onsite screen for support purposes so I can interact or at least see exactly what...
View ArticleHow to have Montior further away
Hi all We have a HikVision system installed in the main part of the building, we have recently had to have a separate office put In the yard which is now the main office, my question is we need a...
View Articlehow to DOWNGRADE Hikvision Cameras
hi guys, I need your help, I want to DOWNGRADE my 2 cameras, , so please help me to DOWNGRADE to this version IPC_R6_EN_STD_5.4.3_160902 ,. I already tried to Downgrade, but it is now Downgrading in my...
View ArticleBricked DS-2CD2035-I platform G0 - need help
Hi Some years ago i buy from aliexpress portal camera DS-2CD2035-I. It was china version camera with firmware multilanguage 5.3.6 Now i try integrate it with other cameras and NVR europe. But was a...
View ArticleLatest HikVision Firmware for -I NVRs - new V4.1.70 (76XX, 77XX, 96XX NI-I) -...
Hikvision have released a new version of their firmware for their -I model NVRs (V4.1.70) - you can download it from their portal here: DOWNLOAD EU PORTAL Please see our Guide to updating Hikvision......
View ArticleHikvision NVR DS-7604-NI-K1/4P - firmware update - question/issue
Hi, Recently I've decided to update firmware of my NVR (Hikvision NVR DS-7604-NI-K1/4P). The installed version was V3.4.95 build170626, the newest found on DOWNLOAD EU PORTAL was... Hikvision NVR...
View ArticleNVR suddenly stopped working - PoE power overload
Hello, I have a DS-7608NI-K2/8P that suddenly stopped working, the cameras are not powering up (as far as I can tell). I have checked the logs and I see a lot of "PoE power overload messages" since the...
View ArticleRemote diagnose of not working camera
Hi, Recently I have installed 4 cameras (DS-2CD2142FWD-IWS). Cameras are powered by PoE and they were working fine for couple of days. Yesterday one of the cameras seems ofline. Unfortunatelly I'm not...
View ArticleHikvision noisy NVR
Hello I have DS-7608NI-K2/8p this is very noisy. Is there a quieter NVR I can buy ( separately am trying to fit quieter fans ) or is there a newer one that lower noise output ? Many thanks
View ArticleClik here to view.