Hik-connect offline (0x2002)

December 21, 2019, 10:03 am

≫ Next: ColorVu - can't enable WDR or HLC - setting failed

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Hi!

I wondered if anyone else had the troublesome issue, where hik-connect will just decide to take itself offline (without network errors), and the best way I can find to quickly fix it, is to enable/disable cycle a few times, and also change the verification code ...seems buggy!

Thanks!

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ColorVu - can't enable WDR or HLC - setting failed

December 21, 2019, 11:02 am

≫ Next: Connecting Audio to Hikvision DS-2CD2563G0-IS 6MP Mini Dome

≪ Previous: Hik-connect offline (0x2002)

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[First post... thanks for the valuable knowledge throughout this forum!]

Hi All.
I'm setting up two new cameras and an NVR and am having trouble with one of them (the colorvu DS-2CD2347G1-LU)
The D2345 works just fine and the NVR (DS-7604NI-K1) looks to be good too.

On the colorvu though, every time I try to enable WDR or HLC I get an error message "setting failed". Its fine on the D2345.
I've been through the manual and searched but can't see any particular setting that I've missed so as...

ColorVu - can't enable WDR or HLC - setting failed

Connecting Audio to Hikvision DS-2CD2563G0-IS 6MP Mini Dome

December 21, 2019, 12:36 pm

≫ Next: Hikvision DS-2DF8236I-AELW

≪ Previous: ColorVu - can't enable WDR or HLC - setting failed

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Hi, I'm wondering if anyone has installed this camera before?

I bought it recently amongst a few other HIK bits for the house as I wanted something at the front porch that wasn't huge and had the ability to capture audio if required. I assumed that it would be covered on the data side of the POE cable but I'm thinking not after seeing all the plugs attached to it.

Can someone confirm that I will need to route some sort of audio cable with the Cat-5e before I get stuck into it? And if so...

Connecting Audio to Hikvision DS-2CD2563G0-IS 6MP Mini Dome

Hikvision DS-2DF8236I-AELW

December 22, 2019, 6:04 am

≫ Next: Delayed Notifications - Android

≪ Previous: Connecting Audio to Hikvision DS-2CD2563G0-IS 6MP Mini Dome

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Hi I'm trying to setup smart tracking on this DS-2DF8236I-AELW camera but can figure out how to do it can anyone help me with this

Delayed Notifications - Android

December 22, 2019, 10:19 am

≫ Next: Hikvision web browser interface

≪ Previous: Hikvision DS-2DF8236I-AELW

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Hi,

I have tried using both hik-connect and ivms-4500 on several android devices all running android 9. Notifications work well until the phone has been turned off for 1 minute, and then notifications get delayed due to android doze feature. Setting the apps to not optimize battery does not make a difference. Also keeping the app running in background also does not make any difference. The only way i can get this to work effectively is to disable doze mode completely using adb.

Has...

Delayed Notifications - Android

Hikvision web browser interface

December 22, 2019, 11:17 am

≫ Next: No Record File Found

≪ Previous: Delayed Notifications - Android

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Hi the ptz option isnt showing up on the web browser interface for me how do I solve this I've attached this photo to show the ptz I'm talking about thanks

No Record File Found

December 23, 2019, 12:44 pm

≫ Next: Axis doorbell A8501E compatible Hikvision NVR ?

≪ Previous: Hikvision web browser interface

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Hoping someone is able to assist with an issue i've been unable to resolve on my HIKVision setup.

Issue
Each time I try to playback my garden camera via iVMS-4200 (Mac) it states "No Record File Found" and is unable to play back the recorded video whereas the other two camera work as intended, the garden camera is the only camera connected via WIFI. When I check the NVR under Remote Configuration > Event > Schedule this is set to "local recording" as per the other cameras. The...

No Record File Found

Axis doorbell A8501E compatible Hikvision NVR ?

December 24, 2019, 9:36 am

≫ Next: Doorbell DS-KB6403-WIP - wifi dropping out

≪ Previous: No Record File Found

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Hi,

I am new to this forum and security cameras in general. Hoping someone knows how to configure an Axis doorbell on a Hikvision NVR (I have DS7608NI-I2-8p). I just purchased a used Axis and have not gotten it to work yet.

1) Is POE compatible or do I have to use separate injector? If separate, guess I can hook up to my router and then add to NVR.

2) In my camera config, do I use "Axis" or "Onvif" mode? Neither seem to work so far.

I am sure there must be several settings I will need to...

Axis doorbell A8501E compatible Hikvision NVR ?

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Doorbell DS-KB6403-WIP - wifi dropping out

December 24, 2019, 11:53 am

≫ Next: Hikvision SRSM

≪ Previous: Axis doorbell A8501E compatible Hikvision NVR ?

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Good evening all,

A couple of months back I bought one of these doorbells, got it working on wifi easily enough, and got it also recording to my NVR. Worked fine for about 3 days then several times a day it would lose wifi connectivity and shout out that it had lost it. Every other device in the house has a rock solid connection and the WAP is a Unifi AC-Pro which is accessible over the road - in other words it's NOT the Wifi availability, it was the doorbell. I returned it as faulty, but...

Doorbell DS-KB6403-WIP - wifi dropping out

Hikvision SRSM

December 24, 2019, 6:34 pm

≫ Next: DS-7204HQHi-K1 Issue with Firmware 4.21.000

≪ Previous: Doorbell DS-KB6403-WIP - wifi dropping out

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Any ideas where to get the hikvision rain shield model: SRSM?

I can't seem to find any UK retailer selling this for some reason? Seems like something that should be stocked, after all it's just a rain shield for the wall mount..

Any ideas why/if any reason this isn't being sold in the UK?

DS-7204HQHi-K1 Issue with Firmware 4.21.000

December 27, 2019, 12:27 am

≫ Next: Unable to add new Darkfighter camera

≪ Previous: Hikvision SRSM

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Hi I recently upgraded my firmware on my DS-7204HQHU-K1 to firmware 4.21.000 and it caused all sorts of video stutter issues when using hik-connect, the image would either be stuttering in playback, sometimes in live view, it would jump around on the progress bar on playback and just generally cause all sorts of issues. is this a common issue for this unit and firmware? There is at least 1 other person on another forum I've visited who reports similar issues on a slightly different unit...

DS-7204HQHi-K1 Issue with Firmware 4.21.000

Unable to add new Darkfighter camera

December 27, 2019, 5:58 am

≫ Next: I Series NVR Update

≪ Previous: DS-7204HQHi-K1 Issue with Firmware 4.21.000

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I've happily got a Hikvision setup with 7616NI-I2/16P NVR running 4 and 5mp cameras on the poe ports.
I've now got a new DS-2CD2365G1-I which i am struggling with.

Out the box i connected to the camera to the NVR port to activate the camera (on the channel it said network abnormal)
So i connected it directly to the LAN via a POE switch to get a DHCP address, and activate the camera with the admin password.
From the NVR i seleted a channel, changed it to manual, entered the IP...

Unable to add new Darkfighter camera

I Series NVR Update

December 27, 2019, 8:29 am

≫ Next: Hikvision DS-KD8003-IME issues

≪ Previous: Unable to add new Darkfighter camera

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Hello all

Just seen on the Hikvision portal that there is a new firmware update for the I series NVR that's been released today.

V4.22.005 Build 191208

HIKVISION UK PORTAL

www.hikvisioneurope.com

Hikvision DS-KD8003-IME issues

December 27, 2019, 9:46 pm

≫ Next: Darkfighter DS-2DE2A404IW-DE3

≪ Previous: I Series NVR Update

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Hi,

I have finally managed to install one of my Hikvision DS-KD8003-IME1 door stations with a keypad and card reader. I have issued several RFID cards and opening of the electric lock works.

I’m struggling now with recording videos and capturing pictures. I’m using iVMS4200 v.3.2.0.10. I used earlier v3.1 and the new version fixed some bugs and added new functionalities. I have updated the firmware on the door and sub units to the latest version.

My first question is that is Hikvision...

Hikvision DS-KD8003-IME issues

Darkfighter DS-2DE2A404IW-DE3

December 28, 2019, 2:00 am

≫ Next: My Home Made Security System

≪ Previous: Hikvision DS-KD8003-IME issues

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Hi, i have the DS-2DE2A404IW-DE3 and Hikvision state it is a Darkfighter, the firmware is on V5.6.14 build 190826, but in comparison to both my DS-2CD2165G0-I cams that are also Darkfighter it seems nowhere near the same quality in low light conditions. Do i have the correct firmware, or is it not a true Darkfighter as described on the Hikvision website.

DS-2DE2A404IW-DE3

Andy

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My Home Made Security System

December 28, 2019, 4:53 am

≫ Next: HiLook Firmware

≪ Previous: Darkfighter DS-2DE2A404IW-DE3

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Not quite on the cheap, but spread out enough that it hasn't been a financial issue!

I started out with cheapie SD cameras and NAS. ftp was fine. NAS just happened to be Sysnology, and someone pointed out their Surveillance Station software to me. 2 free licenses.... I stuck with 2 they give free as I was searching for cameras that looked better than what I had, on a budget...
I had already built a time server on a Raspberry PI, for use at location with no internet.... for the SD...

My Home Made Security System

HiLook Firmware

December 28, 2019, 9:35 am

≫ Next: Wi-Fi password changed. How can I connect the cameras again to it?

≪ Previous: My Home Made Security System

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I know this forum is more for the Hikvision mainstream products, but I did ask a question here a while back (can't find it now!) regarding Hilook cameras.
I have two of them - a PTZ-N2404I-DE3 and a PTZ-N2204I-DE3. Both were running 5.5.6 firmware. The 2404 was branded Hilook in the firmware, and showed a model number, but the 2204 had a blank space where the HiLook logo should be, and the model number box in the web interface was blank, so think this was an OEM camera

The HikVision UK...

HiLook Firmware

Wi-Fi password changed. How can I connect the cameras again to it?

December 29, 2019, 1:20 am

≫ Next: Cannot see 'Local' in Hik connect application?

≪ Previous: HiLook Firmware

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Hi, we are using Hik-connect app for a while now for our security cameras. The person who came set up the DVR and everything but recently we changed our Wi-Fi password and now it shows that the device is offline when I try to access the cameras on my phone. Can someone please tell how to get the cameras back online?

Cannot see 'Local' in Hik connect application?

December 29, 2019, 7:57 am

≫ Next: Issue loggin in to HIk-Connect on IVMS 4200 and IVMS 4500, but can login through Hik-Connect website and app.

≪ Previous: Wi-Fi password changed. How can I connect the cameras again to it?

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Hi,
When I log into the Hik connect application - configuration - There is no 'local' showing as you can see below on the left hand side of the window, please advise?

Many thanks in advance

Issue loggin in to HIk-Connect on IVMS 4200 and IVMS 4500, but can login through Hik-Connect website and app.

December 29, 2019, 5:05 pm

≫ Next: 12V power supply for Hikvision indoor intercom screen

≪ Previous: Cannot see 'Local' in Hik connect application?

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Here is an odd one, out of the blue, it seems I can no long connect to Hik-Connect through IVMS 4200 or IVMS 4500. I get an error that says you don't have permission to login. However, when I login directly to the Hik-Connect website, and the Hik-Connect app, I am able to login and see the IP cameras no problem. Has anyone else experienced this issue before?