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Smart Event - which view for master timing?

December 2, 2019, 6:48 pm
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I use both Intrusion detection and Line Crossing on my cameras. My question is about programming the times for such alarms. It seems it can be timed via the NVR through the web login or else through each individual camera login (web login)....which one needs to be active for the event, i.e. which supercedes the other?

I don't tend to use the HDMI/mouse option on my NVR as it's hidden away out of view.
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help with linked cams

December 3, 2019, 12:57 pm
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I'm using hik on my phone today. I hid all cams from linked cams, so my son could not look, when he left I went back in to switch back on but I had 5 cams on link but none or showing in the linked camera I just see I empty box. How can I fix it please
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HikVision ANPR alarm output delay.

December 4, 2019, 1:13 am
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Hello.

I bought a new HikVision Camera DS-2CD4A26FWD-IZHS/p 2.8-12mm.

ds-2cd2t22wd-i5.png


I bought a camera with the intention of raising the safety barrier when will recognize the licence plate. I install and mount everything.
The software recognize the plate. I add the plate on white list, output alarm is triggered but to slow.


Example: I drive by car to a distance of 8 meters from the camera (I know is exactly there, because the camera make a picture...

HikVision ANPR alarm output delay.
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Apple Safari 12 and Hikvision cameras

December 4, 2019, 1:39 am
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Apple have just released an update to their Safari browser - V12.0

First reports are coming in that with this version of Safari it is no longer possible to view Live Video from your Hikvision cameras.

The latest version of the Mac plugin currently available is V3.0.6.23 (on that landing page click Downloads at the left side; this version is dated Feb 12th 2018) - this is the latest version of the plugin we can find...

Apple Safari 12 and Hikvision cameras
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FIXED: Missing notifications - G1 on firmware 5.6.x

December 4, 2019, 5:27 am
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I used older firmware (I think it was 5.5.80) and recently upgraded to 5.6.2 on all cameras as recording to NAS drive was finally fixed.
However I no longer get Events notifications on my mobile from any camera. I do get Motion notification but this is the only type of event that triggers notification. Anything else: PIR, Line crossing, Intrusion detection does not notify me.
1. Pictures do get recorded (Storage Settings > Capture > Capture Parameters > Enable Event-Triggered Snapshot)
2...

FIXED: Missing notifications - G1 on firmware 5.6.x
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Latest camera's & locations

December 4, 2019, 6:31 am
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Dear friends...

I have been looking on the CCTV requirements for my property as attached. I am considering 3 cameras and have a few questions -

Looking at the plan I have attached, despite there being some black spots - I think I have the house covered. There is an internal alarm so the key here is to capture intruders on camera whilst also being an external deterrent. - Do you think the setup looks ok? The camera's and direction are indicated by red arrows.

Working from left to right -...

Latest camera's & locations
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Remote Monitor Screen Solution Needed

December 5, 2019, 4:32 am
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Hi All, Newbie to the forum so please be gentle!

Need some advice...

I have recently installed a HikVision DVR inside my main house. This DVR has 5 x 8MP Cameras conected to it and is ONLINE accessable via HikConnect and IP.

Now, I have recently built a mancave at the bottom of the garden, some 200m away from the house but I would like to get some form of monitor recessed in the wall so I can glance over and see whats going on, if theres anyone pulling up, walking on the front driveway...

Remote Monitor Screen Solution Needed
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NVR & SADP do not support 4K displays effectively

December 6, 2019, 2:46 am
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Hi Please could this be logged as a bug with Hikvision?

The issue is that when used with a PC running on a 4K resolution monitor windows by default will scale the fonts up to make them readable. Several parts of the Hikvision range do not correctly support this.

For example:-

Web display of an I series NVR - the playable timeline is in a font that is too small, and does not adhere to scaling correctly
SADP the font is not scaled acrorrectly throughout the application.
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DS-9632NI-I8/V4.22(Just upgraded) USB Ports do not recognize USB Stick

December 6, 2019, 9:36 am
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Hello,

New to the forum world. Just recently upgraded the HikVision NVR DS-9632NI-I8 to 4.22 and the USB ports are not recognizing the USB Stick and a message pops up with "Current external storage device does not exist or is damaged. " The client is using a 16GB USB stick. The USB ports were able to recognize the USB Stick prior to the firmware upgrade. The client has tried 3 total. 2 were brand new USB sticks, yet the same message pops up for them as well when trying to format the USB...

DS-9632NI-I8/V4.22(Just upgraded) USB Ports do not recognize USB Stick
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HikVision EasyIP 4.0 launch announced today!

December 6, 2019, 10:45 am
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any way to avoid email spamming?

December 6, 2019, 11:33 am
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i have setup email notification on my hikvision (DS-2DE3304W-DE and DS-2CD2155FWD-I) with line crossing / motion detection

when there is some "event", the camera can send up to 5-15 email per minutes

is there a way to prevent that?
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HIKVision NVR corrupted user database

December 6, 2019, 6:05 pm
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Hi all,

I’ve a NVR: DS-7608NI-I2 that after upgrading to a later firmware no longer has the user accounts nor admin account.

It’s only allowing for passwords to be entered via GUI but that doesn’t work as the ok button cannot be clicked on.

I am also unable to reach the main page of the NVR on 192.0.0.64 via IE even though I put myself on the same network segment.

I was reading online and from what I understand is the database being upgraded from v3? to v4? is corrupted?

I was wondering...

HIKVision NVR corrupted user database
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iVMS-4200 problems

December 6, 2019, 10:43 pm
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Hi, I have just received my Hikvision IP video intercom system with following units:
-DS-KD-ACW3 Hikvision DS-KD-ACW3 Wall mounting accessory for modular door station
-DS-KD-KP Hikvision DS-KD-KP Keypad Module
-DS-KD-M Hikvision DS-KD-M Card Reader Module 13.56 MHz
-DS-KD8003-IME1 Hikvision DS-KD8003-IME1 Video Intercom Module Door Station
-DS-KH8350-WTE1 Hikvision DS-KH8350-WTE1 indoor IPS monitor 7" Touch Screen, WiFi

My problem is that iVMS-4200 (v.3.1.1.13) finds both indoor and...

iVMS-4200 problems
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Hikvision Password Reset - Do It Yourself

December 7, 2019, 9:52 am
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Vedio playing Failed Error code: 245416???

December 7, 2019, 9:55 am
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Why am I seeing Vedio playing Failed Error code: 245416??? Please help
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Hik-Vision connects via mobile app but not via Web Browser?

December 7, 2019, 11:12 am
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Hi,

Don't know if this is a simple fix, but I am able to connect remotely to my NVR using the Hik-Vision app. However, when I use a web browser to connect to the NVR, I can successfully log into my account, but when I click the IP address it will not load.

Does anyone know how I fix this? ? A firewall issue?
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Hikvision PTZ help please

December 8, 2019, 6:01 am
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Hello everyone
We have a camera DS-2DF7286 with smart tracking. It works ok but does not track for long enough. If someone walks down the street it will track them for about 5 seconds then moves back to home position instead of taking notice of what the person is doing. I cant seem to find any settings on how long it tracks for. Could someone please point me in the right direction.
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Can't add a device

December 9, 2019, 1:50 am
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Morning, my Hilook app has been working well at home and abroad. After an overseas trip my country of origin changed to Iraq and I can no longer see my devices. I can't change the country to my country. I also never changed the country to Iraq. I have tried to unbind the device to try to add it but it says it belongs to an already created account which should be mine. I haven't tried deleting the account as I think I may not be able to set it up easily again. What do I do?
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At my wit's end!!

December 9, 2019, 11:53 am
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Evening folks,

I'm desperate for some help with my system. I have a Hikvision 8ch NVR, complete with 3no Hikvision cameras. all was working ok, until no1 port on the NVR has malfunctioned. As a consequence I've moved the cameras to ports 2, 3, and 4. After much password changing and swapping, it appears i have locked myself out of my cameras (user is locked). I have tried to use the sadp tool, but the cameras are offline, so i can't even access them to even attempt to reset the passwords...

At my wit's end!!
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Help with iVMS-4500 or hik connect app pls

December 10, 2019, 5:04 am
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Hello

we have 4 cameras which are all working fine on the home network. The model is knt-7404-tet.

The problem is the app on my iPhone/iPad which has bizarrely disconnected itself and I can no longer view when outside of my home.

See attached pictures.

I have tried everything i can to try and reset on my iPhone but am greeted with connection failed each time.


*I don’t have anything with platform access either.

What am I doing wrong, please someone help I’m extremely stressed out...

Help with iVMS-4500 or hik connect app pls
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