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'The channel does not exist' - Hikvision

Hi, I am continuing to have this problem everyday appearing onto the monitor. It will randomly popup every now and then. I have no idea whats causing this problem. model: iDS-7204HQHI-K1 / 2S(B)...

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Hikvision motion setting

Hi. Pls help. I would like to stop continuous recording and only record motion events (when someone steps on our property) however no matter what I do I can’t get that. First picture shows what I want...

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HiLook IPC-T221H Firmware

Hello! This forum has been the source to many of my HiKvision solutions! This is the first time I'm having to actually post. I recently purchased a new HiLook system for my father in law. I have 4x...

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Hikvision, water/ fog/ mist inside- Rated "IP67"

Dear All, Please could you help? Why in this world can water form inside these cameras? How can we ensure this will not happen? Should Hikvision replace these cameras? The problem: Fog/ water form...

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DVR not exporting to usb

hi guys please i need help with this challenge i am currently experiencing with a client's device. It's a DS-7232-HGHI K2 model with V4.30.101 firmware, it doesn't export footage to a external storage...

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How to setup relay function on DS-KH8520-WTE1 to allow contact to remain...

Hi Could anyone help with this problem? I have the following equipment installed 1 - DS-KD8003 IME1 installed by my gate. 1 - DS-HK8520 WTE1 installed in my home as the main station 1 - DS-HK8520 WTE1...

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DS 7608 playback issue ( No Resource)

Hoping for some help. DS7608 NI I2 18p V4.1.63 Build 190111 2 x HD 4 Cameras Issue Search for playback on any camera shows No Resource in the main screens, however if i hover the mouse over the...

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Hik-Connect error code 47 (on an iPad)

Since updating to 4.7.1 my video keeps freezing after a a couple of minutes with the error code 47. I have iPad Air and iPad Air2 with latest iOS software (12.4,8 for air). Have tried reducing...

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How to delete a single cell in motion detection area?

Hello! How do you delete a single cell during motion detection area editing? In web interface. I can't find anything, only "Clear all" button. And if area is not rectangular it's very annoying to redo...

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Two way audio not working

Hi all, I recently had the following set up installed: Acusense DS-2CD2386G2-ISU/SL(2.8mm) x2 Colorvu DS-2CD2347G1-LU(2.8mm) x2 Hikvision NVR DS-7608NI-K2/8P I have updated the firmware for the NVR and...

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camera for dvr ds-7204hvI-SV/A

hello i wanted to know which camera to choose for dvr ds-7204hvI-SV / A, i don't understand what kind of features it must have. thank you.

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No file found

Hi, I have a DS-7616NI-K2 NVR with the cameras set for continuous recording. When I try and playback from a camera on my PC web browser I get the message 'No file found' however I can play back any of...

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Hikvision nvr advice and camera choice

Hi new to this and theres so much to take in the nvr i was thinking of going for is the DS-7716NI-14/16P to run 10x 8mp cameras 3 running 24/7 the other 7 triggered via movement i had read that 2x...

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PSA - Ethernet cable recall

For those of us who wired our own IP camera systems this is not good news. Monoprice Cat6 cable sold on Amazon has been recalled due to fire hazard. I've got about 600 feet of it in my house......

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Camera Recommendations

Hi all, Does anyone have a recommendation for cameras that may offer better features and quality at night time for my system? Currently the system has 8 DS-2CD2155FWD-I cameras hooked to the HikVision...

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One camera to trigger another?

I have 2 cameras covering the front drive of my house (DS-2CD2347G1 & DS-2CD2385G1), each has a line crossing and an intruder detection area set. Is there a way of getting both cameras to record...

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New G3 Firmware available (for G2 AcuSense models)

I noticed this morning that version 5.5.134 has been released for the G2 AcuSense cameras, in both the Eu and UK portals. The release notes don't detail any bug fixes. The main change is that on the...

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G3 AcuSense Firmware 5.5.135 - Motion Detection Issue

I'm not sure what's happened with the motion detection in the latest version of firmware for AcuSense G2 (G3 5.5.135) but it's been fouled up monumentally. In earlier firmware (possibly 5.5.131), the...

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Strange FTP phenomena

Having seen post Firmware - Latest HikVision Firmware for G3 Series cameras (2xx6G2/2xx1G2/2xx6G0/2xx7G2) - V5.5.134 I am prompted to write of an anomaly with one of two ostensibly identical...

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Strange HDD issue

Hi everyone, I have a DS-7604NI-K1/4P (not the B version) NVR. It's been working flawlessly for 1.5 years, with the same HDD. But a few weeks ago it started to randomly beep (5 beeps) and the HDD...

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