January 14, 2020, 2:36 pm
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January 14, 2020, 4:11 pm
This one is for Phil/Dan:
When I get an alert from the Hik Connect app (Android) that there is an intrusion/line crossing event, I get a notification on my phone. If I go straight into the app, Notifications tab, and try to play the video, it fails every time. However, if I first click on the alert in my phone, which then brings me to the app, I can play the video. The result is that the only way I can play event videos on my phone is to access them through the alert that pops up first. I...
Hik Connect app bug
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January 15, 2020, 5:35 am
Hi, I was wondering if someone could help.
I have purchased a Scandisk 64GB micro SD card (following a purchase of a Scandisk 128GB micro SD card) and when inserted into HikVision monitor "Formating Failed" message shown and screen shows TF Card Exception.
Model is DS-KH8340-TCE2
Any way of resolving this?
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January 15, 2020, 5:47 pm
Hi and thanks for letting me join.
We have currently got a site with a HikVision ANPR camera running on it and the client wants to output the capture plate details to an LED Display panel so that people know their plates are being captured. Does anyone have experience of how to do this and what hardware etc is needed. We do not use HikVision NVR as we have developed our own integration with our Cloud Services Platform
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January 15, 2020, 6:08 pm
I have recently had CCTV cameras (Hikvision) fitted along with installation of a Video Recorder and Screen. My build is 'V3.4.104, Build 190424' and there is no update available when clicking 'Check Update'. The Video Recorder works fine but I am having problems with the Hik-Connect App on my Android and Tablet .. i.e. when reviewing playback the stream just stops and starts via the App. Sometimes just watching the live stream on my mobile / tablet it does the same and the live view just...
My Hik-Connect App video stream stops and starts?
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January 16, 2020, 1:56 am
I have all cameras with PTZ working fine on the NVR 7608 monitor using v3.3.4. When I install Hik Connect v4.0.0 on the iPad and connect to the NVR, the device loads on the iPad but I have no PTZ controls that should be at the bottom of the screen. I am at a loss.
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January 16, 2020, 4:01 am
We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all.
If you have G1 cameras (2xx3G0/2xx5FWD/2xx5G1) and/or an I-series NVR you can get around the iVMS issues by updating to the latest firmware and logging in to the NVR/cameras with any browser using the 'plug-in free'...
Problems Running iVMS-4200 on MacOS Catalina(10.15)
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January 16, 2020, 5:25 am
Hello,
Hoping somebody with the same camera an firmware installed can help me out.
Ive got a DS-2CD7A26G0-P-IZS ANPR Camera with firmware V5.6.10 Build 191023 which is the latest available.
Ive noticed that if a car enters that it will capture its plate details, but if it has only been in the area for less the 4 - 5 mins it will not capture the car leaving. but seems to be working fine if a car enters then leaves say 10 mins.
When looking at the release note for the firmware. I've...
ANPR Missing Plates
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January 16, 2020, 10:18 pm
I purchased the subject unit about a month ago. It works fine if I use the webview or iVMS-4200 although with some recording issues that I have yet to figure out. If I use Blue Iris one or all of the cameras in the unit will periodically freeze for a few seconds, leave momentary video artefacts from things like passing cars or display a thin band of horizontal pixilation (but doesn't freeze or leave other artefacts). These problems seem to vary from camera to camera within the unit depending...
DS-2CD6D54FWD-IZHS Issues with Blue Iris
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January 17, 2020, 1:24 am
I am having trouble getting notifications from my new ColorVu camera, I already get emails from my older turret for line crossing and from the doorbell when it is activated.
My system is all Hikvision, the NVR is a DS-7604NI-K1/4P(B) with two cameras connected by WiFi, the DS-KB6403-WIP doorbell and DS-2CD2435FWD-IW Cube for keeping an eye on the dog. The two turrets in the back garden are hard wired back to the NVR, the older DS-2CD2385FWD-I mounted on the fence faces the gate and is set to...
Not getting notifications from new camera
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January 17, 2020, 4:52 am
Hi Phill,
I had a power surge after power cut and burnt a diode at the power sply crt at the main brd. Unable to identify the component and wondering if u have a crt diagram so I can replace the damaged components. Photo attached
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January 13, 2020, 3:26 am
Hello.
I bought a new HikVision Camera DS-2CD4A26FWD-IZHS/p 2.8-12mm.
I bought a camera with the intention of raising the safety barrier when will recognize the licence plate. I install and mount everything.
The software recognize the plate. I add the plate on white list, output alarm is triggered but to slow.
Example: I drive by car to a distance of 8 meters from the camera (I know is exactly there, because the camera make a picture...
HikVision ANPR alarm output delay.
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January 17, 2020, 7:16 am
Hi.
I recently updated my firmware for my NVR 7DS-7608NI-E2 / 8P/A to firmware V3.4.98 build 171121 with cameras DS-2CD2142FW-IS and DS-2CD2542FWD-IS firmware V5.5.53 build 180730. I also have 2DE4220IW-D and 2CD6362F-IVS (which are un-affected).
Since the updates I have noticed when watching live view in
'MULTI SCREEN' the image quality is poor and pixelated. The same goes if I use my NVR, iPhone, IPAD or via my PC iVMS. If I choose single screen on the NVR the picture...
Hikvision Poor image quality after firmware upgrade of cameras and NVR
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January 17, 2020, 7:52 am
Can't see it mentioned elsewhere but you can can download it here, it's just a new UI, no functionality improvements from what I can see.
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January 17, 2020, 10:23 am
has anyone fathomed how to view Hikvision on a Mac with OS updated to the latest Catalina?
I have tried iVMS4200 - crashes every thime
Sea Monkey - Live view not working
Never managed to get safari or Firefox - even with plugins - but they're totally out of the running now.
Any genius that has cracked the Hikvision/Mac mystery please help!!!!!!!!!!!
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January 18, 2020, 12:13 am
hi everyone, do you know how can I control the second relay on main door station (DS-KD8003-IME1) ? From iVMS4200 I can set 3 passwords but all these passwords controls the first relay on main door station.
Also I do not see in the iVMS4200 any option to associate a PIN/password for first relay (door) and a different one for second relay (door)
I would like to know how can I control it over the SIP protocol.
My setup involves no indoor station(s) only the main door and asterisk and...
Video intercom 2nd gen -how to control second door ?
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January 18, 2020, 1:47 am
Hi, I have the CAM-TURRET - 5MP - B 2.8mm cameras in black, S/N D73261499. I cannot find the correct junction box for these, please could you advise. The system model no. is DS-7204HUHI-K1
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January 18, 2020, 3:15 am
I have a Hikvision hybrid DVR which generates very proprietary MP4 files. I can get these on to a memory stick and therefore on to my computer but I cannot find any software that will convert to a more standard format. Ideally I want it to run on a Mac but I would settle for a Windows product running on a vuirutal machine if necessary. The only Hikvision software I can find is all in chinese.
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January 18, 2020, 6:53 am
Hi Guys,
I've had my CCTV system installed for years now but this week 1 of my cameras lost connection and I can't seem to figure out why. I have 3 cams connected via POE to the NVR which are working fine, the issue cam is connected on the LAN via powerline adapters and a POE injector at the camera end.
If I webview the IP of the issue cam I can see live view working OK, the issue is that the NVR no longer sees this camera.
I've updated the firmware from 5.5.5 but still cannot view it on...
Camera offline - Network abnormal error
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January 18, 2020, 7:18 am
Hi there, is anyone able to run me through some basic troubleshooting on this....
I have set up an Intrusion Zone Smart Event. When testing the zone-there is no notification Smart event alarm (in the gui).
Nor is it displayed in the logs as an Intrusion? it is however being marked in red as a smart event (in red) in playback mode.
I have set up linkage to surveillance centre
I’m using firmware 4.2
Any ideas?
Many thanks
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