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Memory Card error

June 13, 2018, 5:01 am
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Hi,


I recently bought 2 new CCTVs from HikVision. I have a problem with both devices. After formatting my memory card I always get the error Status "Exception" for the memory card. This occurs on both cameras and also with two different memory cards. The memory cards are 32GB and the HikVIsion CCTV's are Model
DS-2CV2Q01FD-IW

I couldn't find any others post with this problem. Anyone knows what to do?
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Hik-Vision connects via mobile app but not via Web Browser?

June 13, 2018, 7:08 am
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Hi,

Don't know if this is a simple fix, but I am able to connect remotely to my NVR using the Hik-Vision app. However, when I use a web browser to connect to the NVR, I can successfully log into my account, but when I click the IP address it will not load.

Does anyone know how I fix this? ? A firewall issue?
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Hikvision iVMS-4200 v2.7.1.4

June 13, 2018, 8:42 am
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Hikvision Security - now certified to comply with NSCS standards

June 13, 2018, 8:48 am
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Hikvision have released a press release today stating that their products have been rigorously tested by independent testers and certified as safe & secure to add to your network.

Operated by the National Cyber Security Centre (NCSC) the Cyber Essential scheme is an independently assessed accreditation which is supported by the British Government. The scheme is designed to carry out rigorous testing of internet enabled products to ensure when connected to a network they are safe...​

Hikvision Security - now certified to comply with NSCS standards
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hik-connect Problems

June 13, 2018, 1:00 pm
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hello i can not access hik-connect, it's always offline what do i do to fix it?
DS-7608NI-E2 / 8P
Firmware-version: V3.4.96 build 170921

Pleace help:(

hik1.JPG



hik2.JPG
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Hikvision DS-2DE4A225IW-DE

June 14, 2018, 7:39 am
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I cannot find the fw for this camera - even with the process described by Keoni.
It's a R7 family type - so can I safely use the fw for this?
Regards,
Lars
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How to increase video quality from medium in HIK Vision DS-7208HQHI

June 18, 2018, 7:24 am
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Hi, I just had a hik vision system installed with 5 external dome cameras (i may add 2 in future).
I am looking to improve the video quality, against each camera, however in the camera settings in the software on the NVR, the drop down value from video quality will not change from medium? I am a newbie, sorry if this is very basic, just need some guidance, i have attached a few screenshots of the settings so any tips would be appreciated.
Questions i have are
Q. what should the max bit rate...

How to increase video quality from medium in HIK Vision DS-7208HQHI
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How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

June 18, 2018, 7:49 am
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Cybersecurity is a big issue for IP manufacturers at the moment and a key element of cybersecurity is the password and the resetting process, so in this guide we are going to take you through Hikvision's secure process for resetting the password of your camera/NVR using the SADP Tool.

The process only takes 5 steps but will take quite a bit of time as emails have to be sent and received to complete the process, but we will talk more about this later in the guide, for now, lets start with...

How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool
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Latest HikVision Firmware for EasyIP 3.0 Cameras - new V5.5.51 (G1 Series cameras)

June 18, 2018, 4:40 pm
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HIKVISION DS-7208HUHI-K2 firmware

June 19, 2018, 9:57 am
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I have the above DVR and am looking to upgrade the firmware (so that live streams will work over the web). I bought it from Aliexpress, but it appears to be a European model. Where do I find the firmware for this, the Hikvision website is very confusing.
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Hik-Connect not working abroad

June 20, 2018, 8:25 am
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Hi,
My Hik-connect works fine in the UK. When I go outside the UK I received an error message that I can only be connected to one server at a time.


Any ideas why this could be?

Thanks
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Hikvision playback

June 21, 2018, 8:22 am
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Hi, I’ve just installed my first Hikvision ip camera and was hoping to get some help on 2 issues I’m having before I install the next one.

I’m using NVR DS-7616NI-E2-8P and the camera is DS-2CD2055WD-I 2.88mm. Everything seems to be working well except I’m having a problem with the playback.

On the NVR it is set to continuous record however when I playback it seems seconds are missing. It runs ok then jumps a few second and continues and then jumps some more. I’m sure it’s some settings...

Hikvision playback
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Re : Hikvision DS-7608NI-E2/8P/A Replacement Power suppy delta electronics DPS-200PB-185A

June 22, 2018, 4:22 am
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My power suppy for my Hikvision DS-7608NI-E2/8P/A went down last night I have checked both rails and there dead so it looks like I need a replacement or get the old one repaired .The old PSU is a delta electronics DPS-200PB-185A so far I can only find these in the states but there must be thousands in the UK in other NVRs in the UK .

Can someone point me in the right direction .The NVR is still under warranty but it maybe faster just tobuy a replacement or get the old psu repaired .

Many...

Re : Hikvision DS-7608NI-E2/8P/A Replacement Power suppy delta electronics DPS-200PB-185A
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Gmail test successful but no real emails

June 23, 2018, 4:25 am
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Hi guys

I've a 4MP HIKVISION cube camera which I purchased from here.

After a bit of reading and some changes, I finally succeeded in getting a test email out to my gmail account.

However, upon motion detection I receieve nothing. Have checked spam folders too and waited a few hours.

Is this because GMAIL is in fact still NOT working (despite the test success) or because something else isn't set up correctly?

Any help much appreciated.
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How to auto show "main-stream" instead of sub stream on live view?

June 23, 2018, 10:54 am
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Within my live view, I need to automatically show the "main-stream" instead of the sub stream. How do i do this?

At the moment, every time i change the live view view, i need to select every camera and press "use main-stream" every time. Its very frustrating. I just want to show the main-stream all the time in live view.
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HikVision's latest Mac plugins

June 23, 2018, 9:28 pm
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Updated 24th June 2018 with fresh links to Hikvision download sites.
Unfortunately Hikvision keep changing their website/portal structure (which breaks the links) - if you find these links are broken, please let us know at support(at)use-ip.co.uk, Thanks

The latest Mac plugins for HikVision should be available from the European portal here:
DOWNLOAD PORTAL

The latest Mac...

HikVision's latest Mac plugins
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HikVision plugins for Apple Mac / Safari

June 23, 2018, 9:36 pm
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Viewing your Hikvision cameras in Safari [Mac]

June 23, 2018, 9:38 pm
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One of the best features of an IP camera is the ability to simply view it within your browser. Unfortunately in order to do this though, you need a plug-in called web components. When you try to view your cameras on PC you are prompted with a message notifying you that you need to download the plug-in, however on a Mac, there is no such notification leading users to believe that their Hikvision cameras are faulty or possible not compatible.

Now, if you head over to...

Viewing your Hikvision cameras in Safari [Mac]
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[Mac] How to Activate and View a Hikvision Camera on a Mac

June 23, 2018, 9:40 pm
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How to Activate and View a Hikvision Camera on a Mac
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Typically, support for surveillance cameras on a Mac is quite limited. Many manufacturers limit their camera's plugins to only work with Internet Explorer, and video management software is often not developed for or compatible with Mac OS. In the past, this has often been a problem for Mac users who either can't setup or view their cameras without a Windows PC which they might not have access...

[Mac] How to Activate and View a Hikvision Camera on a Mac
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[Tutorial] Using a Hikvision NVR's "Virtual Host" Feature

June 25, 2018, 1:40 am
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Using a Hikvision NVR's "Virtual Host" Feature
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One of the most successful selling points of a Hikvision NVR to many small-setup customers is the "Plug and Play" functionality that simplifies the setup process of their surveillance system. However, plugging a camera directly into a port on the NVR unfortunately does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and...

[Tutorial] Using a Hikvision NVR's "Virtual Host" Feature
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