NEI Series - Highly recommended
Hi guys, I want you to introduce new NEI series for Hikvision. I already tried NEI-NVR9664 and NEI-BS2M5028. Works fine! And I order the thermal, NEI-BT4M2617. Will share the details with you. Is......
View ArticleHikvision Thermographic camera on Mac Catalina
I got "Temperature Screening Thermographic Turret Camera" below and tried verification with macOS Catalina 10.15.4 DS-2TD1217B-3/PA|Temperature screening series|Hikvision I'm new about hikvision...
View ArticleSurveillance Centre location
Would someone be kind enough to explain a little more about how the Surveillance Centre and notifications work? For clarity, I'm not asking how to configure them, more how they function. For example,...
View ArticleHik-Connect on IOS - "No notification or call message received. Tap to try...
I have woke up this morning to find that my Hik-Connect app shows this annoying message as seen in the screenshot. Its highlighted in blue. only thing I have done that I can think of is update my phone...
View Article2DE4A220IW-DE Tilt Failure
Help - the PTZ function is stuck at 90 degree down angle - facing directly down. It has been ‘sticky’ for a while but is now stuck - gently rocking back and forth. The motor is still working and it...
View ArticleHikvision Thermographic camera setup on Mac Catalina
I got "Temperature Screening Thermographic Turret Camera" below and tried verification with macOS Catalina 10.15.4 DS-2TD1217B-3/PA|Temperature screening series|Hikvision I'm new about hikvision...
View ArticleFirmware for DS-7616NI-K2 / 16P
What is the latest firmware for my NVR? Currently running V3.4.96 build 170921 I seem to remember HIKVision stopped updating firmware for the K series? The lack of browser compatibility and growing...
View ArticleDVR Fan
Hi My DVR-508--K1 installed a few days ago is set to record 24/7. The fan is constantly whirring round. Question. Is this OK and if I go away for couple of weeks, is this safe? It is ventilated....
View Article(Help) reset password
Hi, Is there someone who can guide me to reset the IP/web access account only because when i'm trying to go through with forgot password it's only showing GUID option which is not applicable to my case...
View ArticleHikvision DS-7604NI-E1 / 4P/A NVR Beeps
Hi, Yesterday I was sitting minding my own when I heard a couple of beeps. Not thinking anything of it since I didn't have anything I could readily identify which beeps, I just carried on. This morning...
View ArticleMy DVR-508-K1 DVR Fan runs constantly?
Hi My DVR-508--K1 installed a few days ago is set to record 24/7. The fan is constantly whirring round. Question. Is this OK and if I go away for couple of weeks, is this safe? It is ventilated....
View ArticleFirmware for DS-2CD4A26FWD-IZHS
My ANPR Camera is running firmware V5.4.3 build 161027 - is there an update for this? Just going through refreshing some very old firmware across my system Thx
View ArticleMain Stream takes ages to load.
Hi, I have my cameras set up for almost a week now and everything has been good until last night. When i view the Main Stream of the DS-2CD2385G1-I, on an app or direct from the camera over PoE to NVR...
View ArticleOffline Camera
My IPC was initially working properly but after power outage it went offline. Trying to reset it refused, i need a technical support, please
View ArticleAcuSense camera region entrance detection issue
Hi Guys, I have trouble to set up region entrance alarm and/or recieve a warning via Hik Connect smartphone application (iOS). Setup: Hikvision DS-2CD2086G2-I(2.8mm) AcuSense camera Hikvision...
View ArticleNoisy fan hikvision NVR solved with silent power bricks
Like many other threads on here, I found my new DS-7608NI-K2-8P unbearably loud. It has a channel well technologies PSU (KSA-180S2) with a 12v 5A rail, a 52v 2.5A rail and a really noisy 40mm fan, and...
View ArticleLocal: Abnormal Shutdown Error
Hi All, Hoping someone can help me - I recently installed a DS-7604NI-K1 / 4P(B) NVR with 4 x DS-2CD2385FWD-I cameras but noticed my NVR keeps suddenly rebooting at random times of the day. I checked...
View ArticlePlease update your firmware to the latest available version
I'm making this plea again, because every day we continue to get calls and enquiries about "odd" issues, features "not working", cameras "gone faulty", cameras that have "gone offline", no longer being...
View ArticleHikVision iDS-TCM403-AI ANPR Direction Detection?
Hello, I've got a HikVision iDS-TCM403-AI and I'm struggling to get the direction detection working. Wonder if the firmware may be out of date. It's currently running V4.2.5. I can't find the camera...
View ArticleStruggling to upgrade Hikvision DS-2CD2363G0-I
I have a number of Hikvision cameras which I have upgraded the firmware on. However I am unable to upgrade my DS-2CD2363G0-I as there is no upgrade option on the web page for the camera, in the...
View Article