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Camera offline - Network abnormal error

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Hi Guys,

I've had my CCTV system installed for years now but this week 1 of my cameras lost connection and I can't seem to figure out why. I have 3 cams connected via POE to the NVR which are working fine, the issue cam is connected on the LAN via powerline adapters and a POE injector at the camera end.

If I webview the IP of the issue cam I can see live view working OK, the issue is that the NVR no longer sees this camera.

I've updated the firmware from 5.5.5 but still cannot view it on...

Camera offline - Network abnormal error

DS-7716NI-I4 problem since upgrade to NVR.4.... i think or maybe the change of ISP

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Hi

I'm having issues with my DS-7716NI-I4.

My Platform Access/Register Status is showing as Offline and I cant get it to change to Online no matter what I try.
I have spent five hours today going over the settings, I'm missing something silly I think.

to make things worse I'm not sure if it has been a problem since the NVR upgraded to NVR.4 or when I changed ISP to SKY from BT.

Any help appreciated

Gain Settings

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Hi,

If I reduce the Gain settings (in exposure settings) will that reduce the picture quality?

Does a high Gain setting use more bandwidth?

Also, should I set the Gain settings to '0' during daytime or does that setting only come in to play when it's dark/reduced lighting?


Thanks

Problems Running iVMS-4200 on MacOS Catalina(10.15)

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We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all.

If you have G1 cameras (2xx3G0/2xx5FWD/2xx5G1) and/or an I-series NVR you can get around the iVMS issues by updating to the latest firmware and logging in to the NVR/cameras with any browser using the 'plug-in free'...

Problems Running iVMS-4200 on MacOS Catalina(10.15)

Hikvision authorised partner zenithsecurityco.co.uk

Live View Failed - Hikvision 7-Series ANPR IP Camera

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Hey,

I installed an DS-2CD7A26G0/P-IZS(8-32mm) 2MP DeepInView Darkfighter Varifocal ANPR Bullet today (first install of this system).

It is connected to a 4G router, powered through a PoE. When plugged directly into the router I could connect and the live feed was fine. It turns out that 30-40 minutes after installing the camera and setting it up it stopped sending vehicle reads.

The back office it is integrated with hasn't been able to connect to it again, and it is showing an "Live...

Live View Failed - Hikvision 7-Series ANPR IP Camera

Upgraded firmware but old GUI

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Hello all.

I have just upgraded my DS-7608NI-I2 / 8P to the latest V4.22.005 build 191208 firmware, However i was expecting the new GUI but it's the old one still.
Should it be upgraded to the new one or is this NVR stuck on the V3 GUI?

The upgrade looks like it has taken as there are a few different menus etc, but i still have to use IE to view live cameras so i'm not sure it's completely taken or not.
It says web version is V4.0.1 build 191120

Regards
Mat

Reducing frame-rate to allow live remote viewing over VDSL?

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Bit of a newbie to CCTV etc, excuse my probably incorrect terminology.

We have four different locations in one town that we are looking at installing CCTV at, and would like to view all these cameras live 24/7 on a big screen at our main location (which is one of the four).

There is good line of sight between three out of the four locations, and the wireless link installers have advised it should be no problem to connect these up.

However the fourth location has no line of sight to our...

Reducing frame-rate to allow live remote viewing over VDSL?

Trouble connection NVR to hik connect

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Hello I have had hikvision system installed with 8 channel NVR, DS-7608NI K2/8P with three turret cameras DS-2CD2347G1-LU.

It was working perfectly fine untill yday when I decided to update the latest firmware (V3.4.107 build 190927) I hope that's the latest one. At first I couldn't get the cameras working as it showed incorrect username or password error which I managed to sort out and change password, now it's all shows connected. I can see stream on the batch configuration software all...

Trouble connection NVR to hik connect

Hikvision with Control4

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Hikvision works with Control4.

In the past week three separate Control4 Partners have asked me for information regarding how this is achieved.

You need a compatible Hikvision DVR or NVR:
  • Turbo4 series DVRs
  • E series NVRs
  • NVRs using the Netra Chip set
  • I series NVRs
From that selection we would recommend Hikvision's -I Series of NVRs.
Follow that...

Hikvision with Control4

What is the maximum vehicle speed that a Hikvision ANPR camera can capture number plates at?

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ANPR stands for Automated Number Plate Recognition, which means the camera is designed to capture, store and act on the number plates that it collates within a database.

We recently had the following request from one of our customers who was looking to confirm if a Hikvision ANPR camera could still recognise and capture license plates if the vehicles were reaching speeds of 70mph.

Commonly within the CCTV industry, ANPR cameras are used to monitor entrances and exists to secure locations...

What is the maximum vehicle speed that a Hikvision ANPR camera can capture number plates at?

IPC-B640-Z

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HI
i recently bought a hikvision ip camera IPC-B640-Z the firmware does not have the cloud storage option hopefully someone can help me ive searched hikvision website for IPC-B640-Z firmware without success
the camera is using firmware V5.4.5 build 170921
does anyone know if there is an update available ?
regards
crow

Connect HIK Connect on Mobile broadband

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Hi

Can anybody tell me if you can connect a HIK Vision NVR to a mobile broadband device to then view cameras on HIK connect app ?

Thanks

Dan

Getting pictures but no notifications on my phone

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I have a DS-7604NI-K1-4P and on Hik connect with the pictures but getting no notifications, any help will be appreciated.

Unable to connect HI-Look cameras after NVR reset

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Hi Guys,

Basically I'm no longer able to find my Hi-Look cameras through the NVR after it was reset back to factory settings.. this was done in error after my dad could no longer connect through the Guarding Vision app after he replaced his Sky router for a new one.

I've been able to get the NVR back online but it wont connect to the cameras anymore. They're being detected but I get a network abnormal message?

I've downloaded the SADP tool but that isnt picking them up either.

Any advice...

Unable to connect HI-Look cameras after NVR reset

Hik-connect configure DDNS

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Hey all,

quick question, what is the "Configure DDNS" settings option on the hik-connect app. This is needed prior to "Remote Configuration" it seems.. just not sure what this option is/does?

This video shows the option I'm referring to:

Thanks

Using 5mp colorvu cameras with Swann dvr

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first Time on here so hello to everyone. So my question is, as I already own a Swann 5mp dvr would the hikvision 5mp turret cameras work with the dvr as I’d like to add some more cameras and maybe replace the Swann cameras altogether? I’ve read that Swann are a bit secretive with what format their cameras record in/ or what their dvrs will accept but I was hoping someone on here would know, thanks in advance

Connecting Asustor iSCSI to hikvision DS-7616NI-I2 using ipsan (hdd error)

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How to solve this problem my HDD management when I add the Asustor NAS iSCSI it acquired HDD error back to normal after 5mins onwards it will error again. back and forth normal and error.
1580534722029.png
micko.png
any idea why it's going like this for every 5mins?

Hikvision Hik-Connect Apps V4 newly available

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Not sure if anyone has posted about this this previously. This morning I had a message come up on the HIK Connect app telling me there is a new version 4 available for Android. I have not tried it yet but would be interested to know if anyone has.

Hikvision App Store

Hikvision headache

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I've recently purchased a Hikvision NVR and camera for home (DS-7604NI-K1@V3.4.104 build 190424 and DS-2CD2386G2-IU@V5.5.97 build 190712) both are at the latest firmware, but I'm having a real hard time understanding where things should be set.

The only place I can stop Motion Detection firing (whilst still having Event selected at Storage > Schedule Settings which I need for other events) is if I change the Motion Event Arming Schedule directly on the camera itself (via 'Virtual Host')...

Hikvision headache
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